Marketing and Practice Management for Dentists
- Program 1: The Crucial Steps to Success for the 21st Century Practice
- Program 2: Provide Outstanding Customer Service
- Program 3: Team Building and Development
- Program 4: Getting Your Patients to Say Yes
- Program 5: Maximizing Your Current Patient Base
- Program 6: Creating Successful Financial Policies
- Program 7: Developing Effective Scheduling
- Program 8: Strengthening Communication & Motivation
- Program 9: Expanding Your Market Base
- Program 10: P.O.S.E. Your Practice for Success
- Program 11: Ensure Your Practice Survival
Program 1: The Crucial Steps to Success for the 21st Century Practice
Learn how to:
- Achieve perfect alignment of your team
- Improve your patient satisfaction
- Identify and reach your target market
- Operate at peak efficiency
- Reduce overhead and increase your income for the entire team
Program 2: Provide Outstanding Customer Service
Learn how to:
- Go above and beyond the service of providing dental care
- Motivate patients to refer friends and relatives to
- Enhance your customer/patient loyalty
- Create effective, non-pressure techniques that motivate the patient to appoint
Program 3: Team Building and Development
Learn how to:
- Implement an amazing tool that will help create a new standard for patient centered care practice
- Hire the right person the first time and maximize their contribution quickly
- Coach for success
- Monitor and develop your team
Program 4: Getting Your Patients to Say Yes
Learn how to:
- Develop a quality new patient examination
- Increase patient acceptance
- Provide the best exam a patient ever had
- Increase the value of you new patients
Program 5: Maximizing Your Current Patient Base
Learn how to:
- Reactivate patients “lost in your files”
- Create timely patient “follow-up” when treatment is delayed
- Maximize each day before you begin the day
Program 6: Creating Successful Financial Policies
Learn how to:
- Motivate patients with “Financial options”
- Raise collections to 105%
- Increase over the counter collections
- Learn to monitor and follow-up on FA’s
- Master the A-Z of Accounts Receivable Management
Program 7: Developing Effective Scheduling
Learn how to:
- Control the appointment book for success
- Achieve desired production goals
- Eliminate (almost) “No Shows” and cancellations
- Reduce stress for the team
- Schedule to the doctor’s needs via the “Ideal Day”
- Gain verbal skills that allow you to work effectively with patients
Program 8: Strengthening Communication & Motivation
Learn how to:
- Design & hold positive, effective staff meetings
- Learn verbal skills to improve staff morale
- Use positive employee job performance reviews
- Master personnel problem-solving techniques
- Implement an incentive plan that works
- Create the atmosphere for team-building
- Learn leadership skills for doctor and staff
Program 9: Expanding Your Marketing Base
Learn how to:
- Maximize “internal” marketing resources
- Motivate patients to frequently refer friends, neighbors, relatives & co-workers to you
- Involve your team is the responsibility of practice growth
Program 10: P.O.S.E. Your Practice for Success
Learn how to:
- Perfect day scheduling: Make every day profitable
- Optimal treatment acceptance: Get patients to select the best treatment option, regardless of cost
- Successful patient financial options: Options for every patient
- Effective team meetings: Start each day off right!
Program 11: Ensure Your Practice Survival “The Keys to Understanding Your Practice Vital Signs”
Learn how to:
- Reduce operating expenses
- Make cost cutting a team effort
- Bring excitement and profitability to your practice
- Understand the key indicators of your practice
- Budgeting guidelines for better control
To find out more about how Tanner Management can help you achieve the practice you’ve always wanted or schedule an obligation free consultation, call us at (916) 791-2720 or contact us online.