Marketing and Practice Management for Dentists

Program 1: The Crucial Steps to Success for the 21st Century Practice

Learn how to:

  • Achieve perfect alignment of your team
  • Improve your patient satisfaction
  • Identify and reach your target market
  • Operate at peak efficiency
  • Reduce overhead and increase your income for the entire team

Program 2: Provide Outstanding Customer Service

Learn how to:

  • Go above and beyond the service of providing dental care
  • Motivate patients to refer friends and relatives to
  • Enhance your customer/patient loyalty
  • Create effective, non-pressure techniques that motivate the patient to appoint

Program 3: Team Building and Development

Learn how to:

  • Implement an amazing tool that will help create a new standard for patient centered care practice
  • Hire the right person the first time and maximize their contribution quickly
  • Coach for success
  • Monitor and develop your team

Program 4: Getting Your Patients to Say Yes

Learn how to:

  • Develop a quality new patient examination
  • Increase patient acceptance
  • Provide the best exam a patient ever had
  • Increase the value of you new patients

Program 5: Maximizing Your Current Patient Base

Learn how to:

  • Reactivate patients “lost in your files”
  • Create timely patient “follow-up” when treatment is delayed
  • Maximize each day before you begin the day

Program 6: Creating Successful Financial Policies

Learn how to:

  • Motivate patients with “Financial options”
  • Raise collections to 105%
  • Increase over the counter collections
  • Learn to monitor and follow-up on FA’s
  • Master the A-Z of Accounts Receivable Management

Program 7: Developing Effective Scheduling

Learn how to:

  • Control the appointment book for success
  • Achieve desired production goals
  • Eliminate (almost) “No Shows” and cancellations
  • Reduce stress for the team
  • Schedule to the doctor’s needs via the “Ideal Day”
  • Gain verbal skills that allow you to work effectively with patients

Program 8: Strengthening Communication & Motivation

Learn how to:

  • Design & hold positive, effective staff meetings
  • Learn verbal skills to improve staff morale
  • Use positive employee job performance reviews
  • Master personnel problem-solving techniques
  • Implement an incentive plan that works
  • Create the atmosphere for team-building
  • Learn leadership skills for doctor and staff

Program 9: Expanding Your Marketing Base

Learn how to:

  • Maximize “internal” marketing resources
  • Motivate patients to frequently refer friends, neighbors, relatives & co-workers to you
  • Involve your team is the responsibility of practice growth

Program 10: P.O.S.E. Your Practice for Success

Learn how to:

  • Perfect day scheduling: Make every day profitable
  • Optimal treatment acceptance: Get patients to select the best treatment option, regardless of cost
  • Successful patient financial options: Options for every patient
  • Effective team meetings: Start each day off right!

Program 11: Ensure Your Practice Survival “The Keys to Understanding Your Practice Vital Signs”

Learn how to:

  • Reduce operating expenses
  • Make cost cutting a team effort
  • Bring excitement and profitability to your practice
  • Understand the key indicators of your practice
  • Budgeting guidelines for better control

To find out more about how Tanner Management can help you achieve the practice you’ve always wanted or schedule an obligation free consultation, call us at (916) 791-2720 or contact us online.